A better wishlist

After the annual holiday confusion about who’s getting whom what, I decided there had to be something better than Amazon wishlists. I had previously looked at a bunch of other wishlist sites and didn’t like any of them. I was starting to work on building my own when I ran across Wishcentral, which did most of what I wanted.

Here’s my new wishlist!

There’s a bunch of things I think they could do better. Their interface is a bit strange in places, but it’s simple enough.

First off, it would be great if they could import my Amazon wishlist.

They need a title for each item in addition to an optional description. In general it seems like there’s a lot of required data to adding a wish. I think it needs to be really easy to add something. On Amazon, it’s one click. How about looking up typical prices or scraping pages for the price? Why require a category? They have a pretty good bookmarklet though.

I would like to see wishlists for certain events, like a birthday. A kid’s birthday party is a good example. The kid can’t set up his own wishlist, so the parent does it and the family can go to the wishlist and look for gifts to buy under “Johnny’s 5th Birthday” event. I guess you can do that with custom categories, but most people wouldn’t figure that out.

There’s some good ideas in the optional profile like sizes for clothes. But they don’t have anywhere you can add a shipping address.

It would really make sense for them to offer RSS feeds of wishlists or at least have a way to embed them into a web page to promote my wishlist.

Any of these sites should be able to make some money off the referral codes to amazon and other stores. But it’s a bit scary that they’re asking for PayPal donations on their home page.

I’m looking forward to more improvements to this site, unless Yahoo brings back wishlists on Yahoo shopping and does them right.

2K

Well, I finally did it. I found my 2000th cache. I did it with a week to spare in the year, too.

To tell you the truth, getting to 2000 wasn’t very enjoyable, at least in the last month. Geocaching became something I “had” to do rather than something I wanted to do. I was trying to find any spare moment to go find one more cache to guarantee my 2K by the end of the year. I just don’t need stress from hobbies at the end of the year with the holidays and all kinds of crazy busyness at work.

But it was fun most of the year and I can now stake my claim in the to 50 or so Geocachers in the World. For now I’m taking a little break, going to try to place some more interesting caches and generally try to remember what life was like before I started obsessively seeking tupperware.

I haven’t set any new goals for myself other than trying to eventually average 3 caches found per day since I started (January 1, 2003). As of today I’ve found 2004 caches, an appropriate number I may stick with. That’s 1549 caches in 2004 or an average of 4.23 per day.

I got some cool Geocaching gear for Christmas including a hiking stick, hiking pants and a very light hat, so I’m eager to try them out. But even if I wanted to go caching now, there’s a couple inches of snow on the ground here in NH, making many of them more difficult.

I wonder if I’ll burn out from this sport anytime soon. It sure does get me out and provides endless distraction, but there’s only so many times you can visit the same parks and enjoy it. I guess I’ll see when I’m blogging on Dec. 27, 2005.

Treo has arrived

And it rocks. Christmas and all has kept things hectic and I’m busy playing with it and hopefully collecting some accessories as gifts in the next few days. I talk more about it later. But first, my first picture taken with the camera on a partially willing subject.

It’s Treo Day!

I think the day has finally arrived. I sent another nastygram to Amazon on Friday about the status of my packages and this is what they said:

During the holiday season it is common for UPS to not scan the package until it arrives at your local UPS hub. This is why there isn’t updated information on their website. Since it is not scanned as of yet, their customer service representatives will not have any information to give you.

I was skeptical, but this morning I checked UPS and the second package had been magically teleported from Kentucky to Richmond, CA to Sunnyvale within an hours. The first package arrived in Sunnyvale on Sunday night so I don’t know why it couldn’t have been delivered yesterday. I’m still curious to see what’s actually in that box.

Checking the UPS site again, both packages are out for delivery. I had them sent to work. If I plan to be the least bit productive today I’m going to have to hold off on opening it until after work. That’s going to be really tough.

Breakfast, It’s What’s for Dinner

Anne was really in the mood for waffles last weekend, but for whever reason we didn’t get around to having them for breakfast. The dinner time discussion came around last night and she announced that she still wanted waffles.

At first I outright refused. Breakfast for dinner? I don’t even know what to call that. Brinner?

I quickly relented though when it was obvious that I was either eating waffles or fending for myself. Considering my adventures with fish sticks, I should probably take any prepared meal I can get.

She really seemed to enjoy making them though and spent a lot of time talking to the waffle iron, trying to coax it into making perfect waffles. I had two with some strawberry sauce and a side of bacon. It was weird, but I can’t say it tasted bad by any means.

Maybe this isn’t so bad. I never eat breakfast. Maybe tomorrow I’ll have a cheeseburger at 7 am and see how that goes. Or maybe not.

Jeff Boulter, Urban Development Pundit

There’s a strange thing that goes on when you start putting your thoughts on the web. You never seem to know what people will connect with. Last August I wrote a blog entry on the demise of the Sunnyvale Town Center Mall. People continue to comment on that post, something I just spewed out on a lazy Saturday afternoon, not saying anything important. But now people are asking me about the mall like I’m some kind of expert.

Last week I got an email from a journalist for Silicon Valley Biz Ink. He was writing a story on the plans for the mall. He did a search for the mall on Google and my blog entry came up first.

Sidenote: It only comes up first in Google. Yahoo! has wildly different results. Maybe Google prioritizes blogs higher?

I had a quick chat with the author last week and the article was published today. I was misquoted about the mall being empty. It wasn’t empty when I moved here, but did start its decline soon after.

Another one for the scrapbook I guess.

Mall’s destruction could revive Sunnyvale’s downtown

Published: Friday, December 17, 2004

BY MATT REED

When the wrecking ball finally comes crashing into the Sunnyvale Town Center mall early next year, it could signify the beginning of the end of a 25-year debacle marked by bankruptcy, retail failure and the loss of much of the town’s traditional downtown area.

But demolition of the mall — likely to be approved next week by the Sunnyvale City Council, according to town government spokesman Adam Levermore-Rich — could also symbolize a new beginning for the town’s traditional downtown area, most of which has been occupied by the mall since 1979.

New developers have agreed to reconstruct the mall area into the old downtown’s original street grid and give Sunnyvale’s downtown area a semblance of its former self through a $280 million dollar project that will create an open-air, mixed-use retail and residential district

City council approved the project in August, and Forum Development Group of Atlanta is seeking financing for the project, according to Sunnyvale community development director Robert Paternoster.

“A lot of research went into this. Residents said they wanted a more traditional downtown, something that is more open,” Levermore-Rich said. “It’s really going to look like a downtown again.”

Sunnyvale is the latest valley city to attempt to revive its traditional downtown area by encouraging a pedestrian-friendly environment.

“Taking your classical indoor malls and turning them into something that is connected with a downtown is very definitely a national trend,” said Boris Dramov, an architect and urban designer at ROMA Design Group, a San Francisco company that focuses on creating public spaces in urban areas and has worked on projects in Santa Monica and Walnut Creek. The company is not involved in the Sunnyvale project.

“A town center has many more reasons for existing than just as a place for shopping. It is also a social center for interaction with your neighbors,” Dramov said.

In Sunnyvale, Atlanta’s Forum Development Group plans to build half a million square feet of new shops, a 16-screen cinema, 300 residential units and 200,000 square feet of office space, a Sunnyvale town statement said.

The project will connect with the town’s historic Murphy Street and will include a new three-quarter acre town square and below- and above-ground parking structures for 4,500 cars, the statement said.

Members of the Sunnyvale Downtown Association looked at Palo Alto’s University Avenue, Los Gatos, Walnut Creek and San Jose’s Santana Row project as examples of what a mixed-use downtown could look like, said Suzi Blackman, president and CEO of the Sunnyvale Chamber of Commerce.

In Cupertino, similar thinking is behind a movement to create a downtown in a city that never had one. The city was incorporated 49 years ago so that it wouldn’t become part of San Jose or Sunnyvale, and has always just been a crossroads suburban community, according to Rick Kitson, Cupertino’s public information officer.

The city has found support among its residents for moving away from the big box model of suburban retail “… where you have acres of parking between the sidewalk and the store,” Kitson said.

“Cupertino wants to strengthen its retail base, for obvious economic reasons, but the devil is in the details, and there hasn’t been a clear vision of what a downtown should look like,” he said.

The issue could be decided in a November 2005 ballot initiative on creating a commercial corridor in the city.

Sunnyvale’s project is the latest in a decades-long line of plans to boost the city’s downtown.

The 712,000-square-foot Town Center Mall opened in 1979, bringing economic hope to what was then a crumbling downtown area. American Mall Properties of Sherman Oaks bought the mall in 1998 with promises to revive the failing mall with a $100 million makeover. The plan, which like the most-recent plan called for an open-air atmosphere, never came to life. AMP filed for bankruptcy in 1999, and Forum Development bought the mall in 2003.

Forum is building a similar mixed-use retail development in Atlanta, and completed a “specialty retail” development in Carlsbad last year, according to the company’s Web site.

Forum will knock down most of the existing mall in Sunnyvale, but two buildings, each occupied by Macy’s and Target, will remain and continue operating through the construction phase.

Construction is due to begin in June 2005 and is scheduled to be completed by June 2007, according to Levermore-Rich.

Retail businesses should be open in time for the 2006 holiday shopping season, he said.

Sunnyvale’s Paternoster said Forum received tax incentives — $4.05 million in real estate tax increments through 2025 — in exchange for the project.

Sunnyvale resident Jeff Boulter called the Town Center Mall “a large monstrosity that takes up space.”

When he moved to Sunnyvale three years ago, the mall was mostly empty, with just a few chain stores remaining.

“It was kind of depressing. Every time you would go back, there would be fewer stores,” he said.

Although he does most of his shopping on the Internet and at Valley Fair Mall in Santa Clara, he would consider shopping at a redeveloped downtown Sunnyvale, he said.

But Joe Antuzzi, a local restaurant owner and the chairman of the town’s Downtown Association, views the project with some trepidation for local small businesses and said the city gave too much away to Forum in tax incentives.

“It’s still a mall in the middle of downtown. I guarantee that 95 percent of those businesses will be national chains,” he said. “I’m sure the city doesn’t want to lose its small businesses, but do they really care?

Nonetheless, Antuzzi believes that some kind of redevelopment was inevitable.

“It was probably the best deal that they could get” he said. “Times are tough and that mall sat there almost empty for 10 or 15 years. Something needed to be done.”

Matt Reed is a Biz Ink reporter. You can reach him at [email protected].

Restaurant owner worries about business

Lightning has already struck Joe Antuzzi and his valley businesses twice, and now the Sunnyvale restaurant owner is worried it could happen again.

Antuzzi, who owns Il Postale, an Italian restaurant located across the street from the Town Center Mall, closed his San Jose restaurant in 1988 and his Santa Clara pub in 1994 after nearby redevelopment projects caused business to drop precipitously.

Now he is convinced the same fate awaits Il Postale.

“Two years of construction and a massive amount of dust. It’s going to keep customers away,” he said.

But Sunnyvale town spokesman Adam Levermore-Rich said demolition of the current mall, due to begin in early 2005, and reconstruction of retail buildings and downtown streets, scheduled to be completed by June 2007, shouldn’t have a huge effect on nearby businesses.

“A lot of the construction is going to happen within an enclosed zone. So the impact to local businesses will be minimized,” he said.

Antuzzi owned the San Jose Cafe on North 1st Street from 1984 to 1988. He said construction on San Jose’s light rail project scared away customers.

Antuzzi also owned Lord John’s Inn, a pub located near Santa Clara University’s campus. The bar was forced to relocate to land owned by the university due to extended construction on a road project.

Lord John’s closed in 1994 when the university let the bar’s lease run out, partly because officials didn’t like the idea of a student drinking establishment near campus, Antuzzi said. Since then, he has owned and operated Il Postale.

“‘It’s the curse of Joe’, my friends say. But I’ve rebounded every time,” he said.

Antuzzi, chairman of the town’s downtown association, said he understands that the Town Center Mall needed to be redeveloped, but he wishes that Sunnyvale had found a way to ensure the survival of nearby small businesses.

After several years of downtown construction, local business owners are then going to have to contend with national retail chains at the nearby redeveloped mall area, he said.

“You can’t stop progress,” he said. “But you may talk to me in four years and I will have said that my business doubled because the mall brought 20,000 people to downtown every day. The question is, can I survive those four years?”

— Matt Reed

Amazon’s time machine

I’d really like to get a hold of Amazon’s shipping time machine. Apparently they can ship something from Kentucky and get it to California on the same day. They can also go back in time and get it there the day before. Wow! Of course I haven’t receieved either. The funny thing is that UPS says that my second package hasn’t actually shipped yet. It’s been stuck in “billing information received state” for a day.

This was what I saw a while ago. Now when I try to access my account, I get

We’re Sorry!

We’re sorry, but we’re having some difficulties retrieving your account information right now. Please be assured that your information is still secure.

We apologize for the inconvenience. Please try again in about an hour – we should have everything working again soon.

This is becoming more and more common. Sigh, it used to be such a well-executed site.

Still grumpy with Amazon

Yesterday, I got a response to my last nastygram to Amazon:

Thank you for writing to us at Amazon.com.

We are very sorry for the delay in completing your order. I have
reviewed your account and can see that this experience has been far
less than positive.

We strive for convenience and efficiency at Amazon.com, but in this
instance we have fallen short of our goal. I’m truly sorry that
your impression of doing business with Amazon.com has been so
negative.

Unfortunately, your order is still being delayed by a system error.
We have been in contact with our technical specialists, and they are
currently doing everything in their power to correct this problem
and ship your order as soon as possible.

However, we have no new information at this time regarding the
status of your order; you will be notified as soon as there is an
update.

As this was not what you expected when you placed your order, we
would understand if you’d prefer to cancel it. You may cancel
unshipped items through the “Your Account” link at the top of our
home page by clicking the link that says “Cancel items or orders.”
After signing in with your e-mail address and password, you will be
able to view your order history and cancel your order for any item
that has not yet entered the shipping process.

Otherwise, when your order is shipped, we will send you an e-mail to
confirm the shipment.

Again, I would like to apologize for the inconvenience you have
experienced and express our gratitude for the patience you’ve
displayed thus far.

Please be assured that this is not a typical Amazon.com experience
and in no way did we intend for this to happen. I hope that you
will give us another opportunity to prove the quality of our service
to you.

Thank you for shopping at Amazon.com.

Soon after, their “system error” must have been fixed as my order shipped. Strangely, my order was changed into two shipments, one apparently for the Phone + Service Plan (not sure what they ship there) and another for just the phone. The first one is 1lb, the other is 3lb. I’m guessing the second one is the phone or maybe I’m getting two!

Despite what the Amazon guy said, they did not expedite the shipping. The first package will arrive on the 21st and I’m assuming the second one will arrive the day after via UPS ground. So now I’m playing the “check UPS tracking info every half-hour” game. Kentucky to California via ground is a long way.

It seems like I’ll have it before I go away for Christmas, which is good since I’ve got a heck of a lot of accessories for it on my wishlist.

Amazon frustration

I’ve been a fan of Amazon for a long time, but lately their site has been unstable and they’re not shipping things on time. Today I called them for the second time about my Treo 650 and I was told that it was delayed because I changed my shipping options and then changed it back.

Here’s the nastygram I sent them today.

I called on Friday and was told that my order would be shipped on Saturday. It was not. My estimate says that at the latest it would ship yesterday and arrive today or tomorrow. It did not ship.

Today I called to see what was going on and I was told that because I had experimented with changing the shipping options last week (but remained with free shipping) that has delayed my order. This is silly. Nowhere on the site does it say that if you change your shipping options (even to a faster shipping method) that it will delay your order. I’m aware of other people who ordered the same phone after I originally did on Nov 18 and received them from Amazon last week.

Today I was told that an inquiry needs to be made to the processing dept and that will take another 24-48 hours, making my order arrive mid-next week, a full week after the estimate. Since the phone is in stock, this doesn’t make any sense to me.

I need this order by the end of the week before I leave town and if it does not arrive, I will have to buy it elsewhere.

And by the way, their customer service phone number is 1-800-201-7575. It’s nearly impossible to find on their site.

National Spam Elimination Week

OK, maybe it’s only a “National” event in Boulterland, but it’s been a good week for killing spam.

First, I eliminated comment spam on my blog with the world’s simplest Turing test – Jeff Barr’s quick hack to WordPress. Unfortunately it only works for people named “Jeff”. 🙂 I did tweak it a bit to allow lowercase and uppercase ‘jeff’, but it seems to be doing the job quite effectively. I was getting dozens of spam comments per day previously.

Ironic Anecode: I wanted to look up Jeff Barr’s page again to post here, so I typed “wordpress comment spam Jeff” into Firefox and hit Go, which is the same as going to Google and hitting “I’m feeling lucky”. The ironic part is that it took me back to my own blog! Of course, Yahoo’s first result is much closer to what I was looking for.

The second spam elimination tactic was to remove the wildcard for @boulter.com. (Thanks, Dave!) That means that you can no longer send mail to [email protected] or [email protected] and expect me to get it. Only a couple dozen addresses that I actually use will go through. Finding all these addresses took a while, because I usually make them up on the fly when I register at a site.

This was necessary because spammers no longer bother to go out on the web and harvest email addresses. Instead, they just take a domain like boulter.com and send mail to random addresses there. I was getting a ton of spam that way and even worse, spammers would forge the sender address as boulter.com, so I’d get all these bounced messages from mail I never sent! That’s all gone now and SpamAssassin takes care of the legitimate addresses.

I get surpringly little email now. I keep checking it expecting for there to be something, but I guess I was mostly getting alerted to new spam arriving. Now what will I do with my time?