My replacement Treo arrived yesterday. It was definitely refurbished, but it looked new. No scratches or anything. The ringer icon next to the switch at the top is black, which means it’s newer than the one I had. That’s good news. There’s also a 90-day warranty on refurbs too, which the Sprint person failed to mention. So my warranty has effectively been extended.

I tried activate the phone last night at 8 pm, but apparently the Sprint computers were down for “scheduled maintenance”. I called back at 11, still unavailable. Called back at 8 AM this morning and they were STILL “doing maintenance”. Huh? It sure would be nice if 10% of the time I could tell Yahoo users to “come back later, we’re doing stuff”.

This afternoon, I ran the updater to get my Bluetooth networking back, synced it up, and everything was back. It hasn’t crashed.

So far so good. I’ll tenatively give Sprint a +1 for fixing this, as painful as it was. Good luck with yours, Tony!